Supreme Ventures Group Privacy Notice

  1. Introduction
  • The Supreme Ventures Group respects your concerns about privacy (Supreme Ventures Group means Supreme Ventures Limited and its subsidiaries, and affiliates including but not limited to Supreme Ventures Gaming Limited and its subsidiaries and affiliates respectively).
  • This Privacy Notice applies to the personal data that we collect and handle for the purposes of maintaining and providing our services (products, websites and applications). For the purposes of this Privacy Notice, “personal data” means any information relating to an identified or identifiable individual.
  1. What data does SVG collect?
  • Data We Collect:
    We collect information from you depending on how you interact with us and our services. This information will be used for the sole purpose for which the information was provided to us and may include:
  • Contact details such as your name, address, email address, date of birth, email address and phone number;
  • Government identifiers such as your Taxpayer Registration Number;
  • Account login credentials such as usernames and passwords;
  • Transactional information such as your credit or debit card number;
  • Details on services received from us; or
  • Communication exchanges or feedback that you provide to us.
  • Data We Automatically Collect: 

    Like many websites, our websites use cookies to optimize functionality and to give you the best possible experience. We also automatically collect information when you visit our websites such as the IP address of your device, browser type and version, operating system and other software installed on your device and mobile platforms, device’s geo-location.

  1. Who collects data?
  • Personal data is collected by our Customer Service, Finance, Information Technology and Marketing teams.
  • How do we use the data?We use your personal data to:
    • create customer accounts;
    • verify the customers’ identity, to administer the customers’ accounts;
    • process and fulfill transactions;
    • allow customers to access the Group’s services;
    • fulfill regulatory requirements;
    • track use of the websites and applications;
    • conduct internal research, to market products to customers and to communicate with them;
    • improve the Group’s websites, applications, games, promotions, payment systems, amongst other services; and
    • improve overall customer experience and ensure compliance with our legal and regulatory obligations.
  1. How do we share and disclose data to third parties?
  • We share your personal data with your consent or to complete any transaction or provide any service you have requested or authorized.
  • Depending on the service provided, data will be shared with the Marketing, Regulatory Compliance, Product Development, Finance and Customer Support teams.
  • Data may also be shared with third party vendors when it is necessary to provide services to users, and/or for other legitimate interests. Third parties include service providers and professional advisors.
  1. Security
  • We use appropriate technical and organizational security measures to protect any information we hold in our records from loss, misuse, and unauthorized access, disclosure, alteration and destruction. This is done to protect the confidentiality and integrity of your data.
  1. Your Privacy Rights and Choice
  • You can access, modify and delete any personal and other information that is made available to you in your Account or in-app.
  • You have rights under Data Protection Act of Jamaica in relation to your personal data. These rights include:
    • Right to request access to your personal data.
    • Right to request the correction of your personal data.
    • Right to request the erasure of your personal data.
    • Right to object to the processing of your personal data.
    • Right to request restriction of processing your personal data.
    • Right to request transfer of your personal data.
    • Right to withdraw consent.

    If you wish to exercise any of the rights set out above, please contact us or our Chief Privacy Officer by email at [email protected]

  1. Children
  • We do not knowingly collect or solicit personal data from anyone under the age of 18. If you are under 18, please do not attempt to register for the services or send any personal information about yourself to us. If we learn that we have collected personal data from a child under age 18, we will delete that information as quickly as possible.
  • If you believe that a child under 18 may have provided us with personal data, please contact us immediately.
  1. Linked Websites
  • For your convenience, hyperlinks may be posted on the Websites that link to other websites (the “Linked Sites”). We are not responsible for, and this Privacy Notice does not apply to, the privacy practices of any Linked Sites or of any companies that we do not own or control.
  • Linked Sites may collect information in addition to that which we collect on the Websites. We do not endorse any of these Linked Sites, the services or products described or offered on such Linked Sites, or any of the content contained on the Linked Sites. We encourage you to seek out and read the privacy notice of each Linked Site that you visit to understand how the information that is collected about you is used and protected.
  1. Changes to the Privacy Notice
  • We are constantly trying to improve our websites and services, so we may need to change this Privacy Notice from time to time as well. We will alert you to material changes by, for example, placing a notice on our websites and/or by sending you an email (if you have registered your e-mail details with us) when we are required to do so by the Data Protection Act.
  • You can see when this Privacy Notice was last updated by checking the date at the top of this page. You are responsible for periodically reviewing this Privacy Notice.
  1. Contact Us


For Customers: Please contact the following person:


Chief Privacy Officer
Email Address: [email protected]

If you have questions, requests or concerns regarding your privacy and rights, please let us know how we can help.