General
A: The SV Rewards App + is an interactive application that is designed to reward our customers for their continuous support and engagement. By uploading lottery gaming tickets, players earn the opportunity to win exclusive second-chance prizes.
A: Downloading and signing up is easy!
- Download the app from your app store.
- Open the app and tap “My Account” then select “Tap to login or sign up” and select “Create an Account”
- Fill in your basic details (like your Phone number, name and email) and complete the quick identity/age verification.
- Once your account information is submitted it is also is confirmed, you’re ready to start participating.
A: You earn entries by staying active on the app by submitting tickets.
- Scan your ticket, enter the details required and snap a photo of the ticket
- Your ticket submissions will be recorded for verification and will appear in your “Ticket Submissions” section.
- Once the ticket is valid, they are automatically entered into draws for second chance prizes.
Q: What do I win?
A: We offer a variety of exciting rewards! Prizes can range from cash bonuses, to exclusive merchandise or entries into special a “Grand Prize” eventsfor chances to win extravagant prizes. You can always check our website – www.supremeventures.com to check prizes you can become eligible to win.
orized third parties. For full details, you can review our Privacy Policy in the app settings.
Q: The app is freezing or the camera won’t scan my ticket. What should I do?
A: If you encounter technical issues:
- Ensure your phone’s camera lens is clean and you have granted the app permission to use the camera.
- Check that you have a stable internet connection (Wi-Fi or mobile data).
- Close the app completely and reopen it, or check your app store to ensure you are using the latest version of SV Rewards+.
A: We offer a variety of exciting rewards! Prizes can range from cash bonuses, to exclusive merchandise or entries into special a “Grand Prize” eventsfor chances to win extravagant prizes. You can always check our website – www.supremeventures.com to check prizes you can become eligible to win.
Q: How will I know if I won?
A: We make sure you never miss the good news, so ensure you consent to receiving marketing communications according to your preference.
- If your ticket is selected, we can send a push notification or SMS directly to your phone.
- We can also send an email to the address linked to your account.
- Additionally, you can always check the “Winners Tickets “ section in the app to see a list of recent winners.
Q: Is the process really random?
A: Yes! We use a secure, automated computer system (called an RNG) to pick winners. This ensures that every single ticket submitted has the exact same fair chance of winning as everyone else’s. No one can manually choose or influence the winners.
Q: Do I need to be a specific age to use the app?
A: Yes. In alignment with gaming regulations, you must be 18 years or older to create an account, submit tickets, and claim prizes on the SV Rewards+ App. Age verification is required during sign-up.
Q: Can I change my registered phone number or email address?
A: To update your personal information, go to My Account > Profile Settings. For security and account verification purposes, changing a registered mobile number or email may require a one-time password (OTP) verification.
Q: I forgot my password. How do I get back into my account?
A: On the login screen, tap “Get one time password?”. Enter your registered phone number or, and we will send you an OTP.
Ticket Submissions, Validity & Draws
Q: Do I need to keep my physical paper ticket after scanning it?
A: Yes! Always keep your physical tickets in a safe place. If your ticket is drawn as a winner, you may be required to present the original physical ticket to validation staff to claim your prize.
Q: What types of tickets are eligible for SV Rewards+?
A: All Supreme Ventures lottery tickets/serial numbers are eligible for second-chance promotional entries. Please check the active promotions banner on the app home screen or visit our website for specific game eligibility and promotional periods. If you are submitting a digital ticket it must be legitimate screenshot from the SV Games App.
Q: Can I scan the same ticket more than once, or can someone else scan my ticket?
A: No. Each unique ticket barcode can only be submitted once across the entire SV Rewards+ platform. If a ticket has already been claimed or scanned by another account, the app will reject the submission.
Q: What happens if I accidentally enter the wrong ticket details or the photo is blurry?
A: If a submission cannot be automatically verified due to a blurry photo or a typo, its status will show as “Disqualified”, so ensure your tickets are submitted correctly.
Q: Is there a limit to how many tickets I can submit in a day?
A: To ensure responsible gaming and system stability, daily or weekly submission limits may apply depending on active promotional rules. Please refer to the specific terms and conditions of the current promotion.
Prize Claims & Security
Q: How do I claim my prize if I win?
A: Congratulations! If you win, the Supreme Ventures customer support team will reach out to you.
- Major/Physical Prizes: You will be instructed on where you may collect your prize. Remember to bring a valid government-issued ID.
Q: Is my personal and financial information safe on the app?
A: Absolutely. SV Rewards+ uses industry-standard encryption protocols to protect your personal details. We do not share your private data with unauthorized third parties. For full details, you can review our Privacy Policy in the app settings.
Q: The app is freezing or the camera won’t scan my ticket. What should I do?
A: If you encounter technical issues:
- Ensure your phone’s camera lens is clean and you have granted the app permission to use the camera.
- Check that you have a stable internet connection (Wi-Fi or mobile data).
- Close the app completely and reopen it, or check your app store to ensure you are using the latest version of SV Rewards+.
A: We make sure you never miss the good news, so ensure you consent to receiving marketing communications according to your preference.
- If your ticket is selected, we can send a push notification or SMS directly to your phone.
- We can also send an email to the address linked to your account.
- Additionally, you can always check the “Winners Tickets “ section in the app to see a list of recent winners.
A: Yes! We use a secure, automated computer system (called an RNG) to pick winners. This ensures that every single ticket submitted has the exact same fair chance of winning as everyone else’s. No one can manually choose or influence the winners.
A: Yes. In alignment with gaming regulations, you must be 18 years or older to create an account, submit tickets, and claim prizes on the SV Rewards+ App. Age verification is required during sign-up.
A: To update your personal information, go to My Account > Profile Settings. For security and account verification purposes, changing a registered mobile number or email may require a one-time password (OTP) verification.
A: On the login screen, tap “Get one time password?”. Enter your registered phone number or, and we will send you an OTP.
Ticket Submissions, Validity & Draws
A: Yes! Always keep your physical tickets in a safe place. If your ticket is drawn as a winner, you may be required to present the original physical ticket to validation staff to claim your prize.
A: All Supreme Ventures lottery tickets/serial numbers are eligible for second-chance promotional entries. Please check the active promotions banner on the app home screen or visit our website for specific game eligibility and promotional periods. If you are submitting a digital ticket it must be legitimate screenshot from the SV Games App.
A: No. Each unique ticket barcode can only be submitted once across the entire SV Rewards+ platform. If a ticket has already been claimed or scanned by another account, the app will reject the submission.
A: To ensure responsible gaming and system stability, daily or weekly submission limits may apply depending on active promotional rules. Please refer to the specific terms and conditions of the current promotion.
A: If a submission cannot be automatically verified due to a blurry photo or a typo, its status will show as “Disqualified”, so ensure your tickets are submitted correctly.
Prize Claims & Security
A: Congratulations! If you win, the Supreme Ventures customer support team will reach out to you.
- Major/Physical Prizes: You will be instructed on where you may collect your prize. Remember to bring a valid government-issued ID.
A: Absolutely. SV Rewards+ uses industry-standard encryption protocols to protect your personal details. We do not share your private data with unauthorized third parties. For full details, you can review our Privacy Policy in the app settings.
A: If you encounter technical issues:
- Ensure your phone’s camera lens is clean and you have granted the app permission to use the camera.
- Check that you have a stable internet connection (Wi-Fi or mobile data).
- Close the app completely and reopen it, or check your app store to ensure you are using the latest version of SV Rewards+.