Kingston, Jamaica – March 9, 2024 – Caymanas Park extends its sincerest apologies to all our punters, patrons, viewers, and racing stakeholders for the disruption in the tote system at the end of Race 9, March 9, 2024.

Our technical service provider, AmToTe, has informed us that the issue resulted from a system error on their part. According to AmTote’s official release on the matter: “At approximately 4:45pm, a failure occurred in both the primary and secondary RCN connections to the Mid Atlantic operations center.” The release continues: “This failure interrupted all Inter-Tote Wagering (ITW) connections in Maryland provided through RCN, as well as communications to certain racetracks connected to the Mid Atlantic operations centre.”

This error not only affected Caymanas Park but also impacted the racing schedule and betting systems at all tracks on the AmTote network, including Gulfstream Park, Laurel Park, and Santa Anita.

The system error at Caymanas Park led to the abandonment of Race 10 and the absence of bet payouts for Race 9 at today’s event. We understand the frustration and inconvenience this has caused to our valued customers and enthusiasts.

In response to this unfortunate incident, payouts for Race 9 and refunds for Race 10 are being diligently processed and have been underway since March 10, 2024. We appreciate your patience and understanding as we work to resolve this matter promptly.

Once again, we apologize for any inconvenience caused and thank you for your continued support and understanding.